{"id":11765,"date":"2025-03-20T12:16:12","date_gmt":"2025-03-20T12:16:12","guid":{"rendered":"https:\/\/www.dicargo.pt\/?page_id=11765"},"modified":"2025-03-26T17:52:40","modified_gmt":"2025-03-26T17:52:40","slug":"politica-privacidade","status":"publish","type":"page","link":"https:\/\/www.dicargo.pt\/en\/politica-privacidade\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"11765\" class=\"elementor elementor-11765\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e0f7427 e-flex e-con-boxed rt-parallax-bg-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"e0f7427\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10bec64 elementor-widget elementor-widget-text-editor\" data-id=\"10bec64\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<a style=\"color: #FFFF;\" href=\"https:\/\/www.dicargo.pt\/en\/home\/\">Home<\/a> \u00a0\u25cf \u00a0<strong>PRIVACY POLICY<\/strong>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b98704b e-flex e-con-boxed rt-parallax-bg-no wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-equal-height-no e-con e-parent\" data-id=\"b98704b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7e20627 elementor-widget elementor-widget-text-editor\" data-id=\"7e20627\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p style=\"font-weight: 400;\"><strong>Identification of the Data Controller<\/strong><\/p><p style=\"font-weight: 400;\">DICARGO \u2013 TRANSPORTES, LDA (hereinafter referred to as DICARGO) is responsible for the processing of your personal data, by automated or non-automated means, from its collection, organization, storage to its deletion.<\/p><p style=\"font-weight: 400;\"><strong>Information and consent<\/strong><\/p><p style=\"font-weight: 400;\">The General Data Protection Regulation (Regulation (EU) 2016\/679 of the European Parliament and of the Council of April 27, 2016, hereinafter referred to as 'GDPR') ensures the protection of individuals with regard to the processing of personal data and the free movement of such data. Under legal terms, 'personal data' is considered any information, of any nature and regardless of its medium, including sound and image, relating to an identified or identifiable natural person, meaning that protection does not extend to data of legal entities. By accepting this Personal Data Protection and Privacy Policy, the data subject gives their informed, explicit, free, and unequivocal consent for the personal data provided to be included in a file under the responsibility of DICARGO, whose processing, under the GDPR, complies with appropriate technical and organizational security measures. The data in this base file are solely the data provided by the data subject at the time of their contact with DICARGO, being automatically collected and processed by DICARGO.<\/p><p style=\"font-weight: 400;\"><strong>Need and purposes of personal data processing<\/strong><\/p><ol style=\"font-weight: 400;\"><li>Your personal data is processed because it is necessary for the negotiation, conclusion, and\/or execution of a contract, for the fulfillment of legal obligations imposed on DICARGO, for the pursuit of legitimate interests of the company, or because they were subject to consent.<\/li><li>The personal data we process will only be used for the following purposes:<\/li><\/ol><ul style=\"font-weight: 400;\"><li>Negotiation and processing of the purchase and sale of products and provision of services, including the fulfillment of tax obligations;<\/li><li>Communication with customers and clarification of doubts;<\/li><li>Processing of information requests;<\/li><li>Processing of complaints;<\/li><li>Prevention and fight against fraud;<\/li><li>Requesting feedback on purchased products or services;<\/li><li>Conducting satisfaction surveys;<\/li><li>Debt collection arising from supplies and provision of services, based either on the execution of contracts or on its legitimate interest in enforcing its right to collect.<\/li><\/ul><p style=\"font-weight: 400;\"><strong>Transfer of personal data<\/strong><\/p><p style=\"font-weight: 400;\">DICARGO may disclose personal data to third parties hired by it to fulfill the purposes described above.<\/p><p style=\"font-weight: 400;\"><strong>Security measures<\/strong><\/p><p style=\"font-weight: 400;\">DICARGO declares that it has implemented and will continue to implement the necessary technical and organizational security measures to ensure the safety of personal data provided to it, aiming to prevent their alteration, loss, processing, and\/or unauthorized access, considering the current state of technology, the nature of the stored data, and the risks they are exposed to. Personal data is processed with the legally required level of protection to ensure its security and prevent its alteration, loss, processing, or unauthorized access, taking into account the state of technology. Whenever DICARGO accesses any personal data, it undertakes to:<\/p><ol style=\"font-weight: 400;\"><li>Store them through legally required security measures, of a technical and organizational nature, that ensure their security, thus preventing alteration, loss, processing, or unauthorized access, in accordance with the state of technology at any given time, the nature of the data, and the potential risks to which they may be exposed;<\/li><li>Use the data exclusively for the previously defined purposes;<\/li><li>Ensure that the data is processed only by employees whose intervention is necessary for the provision of the service, with those employees being bound by the duty of secrecy and confidentiality.<\/li><\/ol><p style=\"font-weight: 400;\"><strong>Data retention period<\/strong><\/p><p style=\"font-weight: 400;\">The data retention period varies depending on the purpose for which the data was collected, always being kept only for the minimum period necessary.<br \/>If you have entered into a purchase and sale or service provision contract with us, your data will be stored for the duration of the contract, plus the statutory limitation and expiration periods of the associated rights.<br \/>The personal data collected by DICARGO through contact forms,\u00a0<em>newsletter<\/em>subscriptions, are intended for processing information requests, contact, and communication, and will be kept for as long as necessary for this purpose.<br \/>The personal data collected through the application form are confidential and are intended solely for recruitment purposes. The personal data of non-selected candidates will be retained by DICARGO for a minimum period of 180 days for future recruitment purposes.<br \/>After this period, DICARGO may still retain the data to comply with legal obligations and for statistical purposes, in which case the data must be anonymized.<br \/>Exercise of the rights of access, rectification, erasure, restriction of processing, objection to processing, data portability, withdrawal of consent, and complaint.<\/p><p style=\"font-weight: 400;\"><strong>We inform you that you have:<\/strong><\/p><ol><li style=\"font-weight: 400;\"><strong>a) <\/strong>The right of access to personal data concerning you \u2013 the data subject has the right to obtain from the data controller confirmation as to whether or not personal data concerning them is being processed, and, if that is the case, the right to access their personal data and the information provided in the General Data Protection Regulation.<\/li><li style=\"font-weight: 400;\"><strong>b) <\/strong>The right to rectification of your data \u2013 the data subject has the right to obtain, without undue delay, from the data controller the rectification of inaccurate personal data concerning them.<\/li><li style=\"font-weight: 400;\"><strong>c) <\/strong>The right to erasure of your data \u2013 the data subject has the right to obtain from the data controller the erasure of their personal data, without undue delay, and the data controller has the obligation to erase the personal data, without undue delay, when one of the following grounds applies: 1) the personal data is no longer necessary for the purpose for which it was collected or processed; 2) the data subject withdraws the consent on which the data processing is based (when the processing is based on consent) and there is no other legal basis for the processing; 3) the data subject objects to the processing and there are no overriding legitimate interests justifying the processing.<\/li><li style=\"font-weight: 400;\"><strong>d) <\/strong>The right to restriction of processing concerning the data subject \u2013 the data subject has the right to obtain from the data controller the restriction of processing if one of the following situations applies: a) contesting the accuracy of the personal data, for a period that allows the data controller to verify its accuracy; b) the processing is unlawful and the data subject objects to the erasure of the personal data and requests, instead, the restriction of its use; c) the data controller no longer needs the personal data for processing purposes, but the data is required by the data subject for the purpose of making, exercising, or defending a legal claim; d) if the data subject has objected to the processing, until it is determined whether the legitimate grounds of the data controller override those of the data subject.<\/li><li style=\"font-weight: 400;\"><strong>e) <\/strong>The right to object to processing \u2013 when the processing is carried out for the purpose of legitimate interests pursued by DICARGO, the data subject has the right to object at any time, for reasons related to their particular situation, to the processing of personal data concerning them. The data controller will cease the processing of personal data unless they present compelling and legitimate reasons for the processing that override the interests, rights, and freedoms of the data subject, or for the purpose of making, exercising, or defending a legal claim.<\/li><li style=\"font-weight: 400;\"><strong>f) <\/strong>The right to data portability \u2013 the data subject has, under the terms and conditions defined by law, the right to receive the personal data concerning them that they have provided to a data controller, in a structured, commonly used, and machine-readable format, and the right to transmit those data to another data controller without the controller to whom the personal data was provided being able to prevent it, if: a) the processing is based on consent or a contract; and b) the processing is carried out by automated means.<\/li><li style=\"font-weight: 400;\"><strong>g) <\/strong>The right to withdraw consent at any time \u2013 if the processing of data is based on consent, the data subject has the right to withdraw their consent at any time, without affecting the lawfulness of the processing carried out based on the consent previously given.<\/li><li style=\"font-weight: 400;\"><strong>h) <\/strong>The right to lodge a complaint with a supervisory authority \u2013 the data subject has the right to lodge a complaint at any time with the supervisory and regulatory authority: National Data Protection Commission (CNPD) \u2013 Rua de S\u00e3o Bento, No. 148, 3rd floor, 1200-821 Lisbon; Phone \u2013 +351213928400; Fax \u2013 +351213976832; Email \u2013\u00a0<a href=\"mailto:geral@cnpd.pt\">geral@cnpd.pt<\/a><\/li><\/ol><p style=\"font-weight: 400;\">If you wish to exercise any of the rights mentioned from a) to g), you should contact us in writing, via email at:\u00a0<a href=\"mailto:dicargo@dicargo.pt\">dicargo@dicargo.pt<\/a>\u00a0or by letter sent to DICARGO \u2013 TRANSPORTES, LDA, EN 16, No. 4, 3530-031 Ch\u00e3s de Tavares, Mangualde, Portugal.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Home \u00a0\u25cf \u00a0POL\u00cdTICA DE PRIVACIDADE Identifica\u00e7\u00e3o do Respons\u00e1vel pelo tratamento A DICARGO &#8211; TRANSPORTES, LDA (adiante designada DICARGO) \u00e9 a respons\u00e1vel pelo tratamento dos seus dados pessoais, por meios automatizados ou n\u00e3o, desde a sua recolha, organiza\u00e7\u00e3o, conserva\u00e7\u00e3o at\u00e9 \u00e0 elimina\u00e7\u00e3o. Informa\u00e7\u00e3o e consentimento O Regulamento Geral de Prote\u00e7\u00e3o de Dados (Regulamento (UE) 2016\/679 do Parlamento Europeu e do Conselho de 27 de abril de 2016, doravante apenas designado \u201cRGPD\u201d) assegura a prote\u00e7\u00e3o das pessoas singulares no que diz respeito ao tratamento de dados pessoais e \u00e0 livre circula\u00e7\u00e3o desses dados. Nos termos legais, s\u00e3o considerados \u201cdados pessoais\u201d qualquer informa\u00e7\u00e3o, de qualquer natureza e independentemente do respetivo suporte, incluindo som e imagem, relativa a uma pessoa singular identificada ou identific\u00e1vel, pelo que a prote\u00e7\u00e3o n\u00e3o abrange os dados de pessoas coletivas. Mediante a aceita\u00e7\u00e3o da presente Pol\u00edtica de Prote\u00e7\u00e3o de Dados Pessoais e de Privacidade o titular dos dados presta o seu consentimento informado, expresso, livre e inequ\u00edvoco para que os dados pessoais fornecidos sejam inclu\u00eddos num ficheiro da responsabilidade da DICARGO, cujo tratamento nos termos do RGPD cumpre as medidas de seguran\u00e7a t\u00e9cnicas e organizativas adequadas. Os dados constantes desse ficheiro base s\u00e3o unicamente os dados prestados pelo titular na altura do seu contacto com a DICARGO, sendo recolhidos e processados automaticamente pela DICARGO. Necessidade e finalidades do tratamento de dados pessoais Os seus dados pessoais s\u00e3o tratados por serem necess\u00e1rios \u00e0 negocia\u00e7\u00e3o, celebra\u00e7\u00e3o e\/ou execu\u00e7\u00e3o de um contrato, ao cumprimento de obriga\u00e7\u00f5es legais impostas \u00e0 DICARGO, ao prosseguimento de interesses leg\u00edtimos da empresa ou porque foram objeto de consentimento. Os dados pessoais que tratamos ser\u00e3o unicamente utilizados para as seguintes finalidades: Negocia\u00e7\u00e3o e processamento de compra e venda de produtos e presta\u00e7\u00e3o de servi\u00e7os, incluindo o cumprimento de obriga\u00e7\u00f5es fiscais; Comunica\u00e7\u00e3o com clientes e esclarecimento de d\u00favidas; Processamento de pedidos de informa\u00e7\u00e3o; Processamento de reclama\u00e7\u00f5es; Preven\u00e7\u00e3o e combate \u00e0 fraude; Solicita\u00e7\u00e3o de coment\u00e1rios a produtos ou servi\u00e7os adquiridos; Realiza\u00e7\u00e3o de inqu\u00e9ritos de satisfa\u00e7\u00e3o; Cobran\u00e7a de d\u00edvidas resultantes de fornecimentos e presta\u00e7\u00f5es de servi\u00e7os, com fundamento quer na execu\u00e7\u00e3o de contratos, quer no seu interesse leg\u00edtimo em fazer valer o seu direito nessa cobran\u00e7a. Cess\u00e3o de dados pessoais A DICARGO poder\u00e1 comunicar dados pessoais a terceiros por si contratados para o cumprimento das finalidades acima descritas. Medidas de seguran\u00e7a A DICARGO declara que implementou e continuar\u00e1 a implementar as medidas de seguran\u00e7a de natureza t\u00e9cnica e organizativa necess\u00e1rias para garantir a seguran\u00e7a dos dados de car\u00e1cter pessoal que lhe sejam fornecidos visando evitar a sua altera\u00e7\u00e3o, perda, tratamento e\/ou acesso n\u00e3o autorizado, tendo em conta o estado atual da tecnologia, a natureza dos dados armazenados e os riscos a que est\u00e3o expostos. Os dados pessoais s\u00e3o tratados com o n\u00edvel de prote\u00e7\u00e3o legalmente exig\u00edvel para garantir a seguran\u00e7a dos mesmos e evitar a sua altera\u00e7\u00e3o, perda, tratamento ou acesso n\u00e3o autorizado, tendo em conta o estado da tecnologia. A DICARGO, sempre que aceda a qualquer dado pessoal, compromete-se a: Armazen\u00e1-los por interm\u00e9dio de medidas de seguran\u00e7a, legalmente exig\u00edveis, de natureza t\u00e9cnica e organizacional, que garantam a sua seguran\u00e7a, evitando assim a altera\u00e7\u00e3o, perda, tratamento ou acesso n\u00e3o autorizado, em conformidade com o estado da tecnologia em cada momento, a natureza dos dados e os poss\u00edveis riscos a que estejam expostos; Utilizar os dados exclusivamente para as finalidades previamente definidas; Certificar-se de que os dados s\u00e3o tratados unicamente pelos trabalhadores cuja interven\u00e7\u00e3o seja necess\u00e1ria para a presta\u00e7\u00e3o do servi\u00e7o estando os mesmos obrigados ao dever de sigilo e confidencialidade. Prazo de conserva\u00e7\u00e3o de dados O prazo de conserva\u00e7\u00e3o de dados varia de acordo com a finalidade para qual os dados foram recolhidos, sendo sempre conservados apenas pelo per\u00edodo m\u00ednimo necess\u00e1rio.Caso tenha celebrado connosco contrato de compra e venda ou presta\u00e7\u00e3o de servi\u00e7os, os seus dados ser\u00e3o guardados durante o prazo de vig\u00eancia do contrato acrescido dos prazos de prescri\u00e7\u00e3o e caducidade dos direitos associados.Os dados pessoais recolhidos pela DICARGO mediante formul\u00e1rio de contato, subscri\u00e7\u00e3o de\u00a0newsletter, destinam-se ao processamento dos pedidos de informa\u00e7\u00e3o, contato e comunica\u00e7\u00e3o e ser\u00e3o conservados durante o tempo necess\u00e1rio para este fim.Os dados pessoais recolhidos mediante formul\u00e1rio de candidatura, s\u00e3o confidenciais e destinam-se apenas ao recrutamento. Os dados pessoais dos candidatos n\u00e3o selecionados ser\u00e3o conservados pela DICARGO por um per\u00edodo m\u00ednimo de 180 dias para efeitos de recrutamentos posteriores.Ap\u00f3s esse prazo, a DICARGO poder\u00e1 ainda manter os dados para o cumprimento de obriga\u00e7\u00f5es legais e para fins estat\u00edsticos, devendo para este \u00faltimo efeito anonimiz\u00e1-los.Exerc\u00edcio dos direitos de acesso, retifica\u00e7\u00e3o, apagamento, limita\u00e7\u00e3o do tratamento, oposi\u00e7\u00e3o ao tratamento, portabilidade, retirada de consentimento e reclama\u00e7\u00e3o. Informamos que tem: a) O direito de acesso aos dados pessoais que lhe digam respeito \u2013 o titular tem o direito de obter do respons\u00e1vel pelo tratamento a confirma\u00e7\u00e3o de que os dados pessoais que lhe digam respeito s\u00e3o ou n\u00e3o objeto de tratamento e, se for esse o caso, o direito de aceder aos seus dados pessoais e \u00e0s informa\u00e7\u00f5es previstas no Regulamento Geral de Prote\u00e7\u00e3o de Dados. b) O direito \u00e0 retifica\u00e7\u00e3o dos seus dados \u2013 o titular tem o direito de obter, sem demora injustificada, do respons\u00e1vel pelo tratamento a retifica\u00e7\u00e3o dos dados pessoais inexatos que lhe digam respeito. c) O direito ao apagamento dos seus dados \u2013 o titular tem o direito de obter do respons\u00e1vel pelo tratamento o apagamento dos seus dados pessoais, sem demora injustificada, e este tem a obriga\u00e7\u00e3o de apagar os dados pessoais, sem demora injustificada, quando se aplique, nomeadamente, um dos seguintes motivos: 1) os dados pessoais deixaram de ser necess\u00e1rios para a finalidade que motivou a sua recolha ou tratamento; 2) o titular retira o consentimento em que se baseia o tratamento dos dados (quando o mesmo se baseie no consentimento) e se n\u00e3o existir outro fundamento jur\u00eddico para o referido tratamento; 3) o titular op\u00f5e-se ao tratamento e n\u00e3o existem interesses leg\u00edtimos prevalecentes que justifiquem o tratamento; d) O direito \u00e0 limita\u00e7\u00e3o do tratamento no que disser respeito ao titular dos dados \u2013 o titular dos dados tem o direito de obter do<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-11765","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.dicargo.pt\/en\/wp-json\/wp\/v2\/pages\/11765","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.dicargo.pt\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.dicargo.pt\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.dicargo.pt\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.dicargo.pt\/en\/wp-json\/wp\/v2\/comments?post=11765"}],"version-history":[{"count":10,"href":"https:\/\/www.dicargo.pt\/en\/wp-json\/wp\/v2\/pages\/11765\/revisions"}],"predecessor-version":[{"id":11944,"href":"https:\/\/www.dicargo.pt\/en\/wp-json\/wp\/v2\/pages\/11765\/revisions\/11944"}],"wp:attachment":[{"href":"https:\/\/www.dicargo.pt\/en\/wp-json\/wp\/v2\/media?parent=11765"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}